Support

Questions, bugs or feedback? Email us and we'll get back to you, usually within a day or two.

I didn't get my sign-in code

Codes come from no-reply@deflectai.app. Check your spam or promotions folder, and wait a minute before asking for a new one. Each code works for 10 minutes. If you forgot your password, sign in with a code instead.

How do I cancel Deflect Pro?

Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Deflect. Deleting the app doesn't cancel a subscription.

I paid but Deflect says I'm not subscribed

Make sure you're signed in to the same Deflect account you subscribed with, then tap Restore on the subscription screen. Deflect Pro belongs to the Deflect account that bought it.

How do I get a refund?

Apple handles refunds. Request one at reportaproblem.apple.com.

How do I delete my account?

In Deflect, open Customize and tap Delete account. That removes your data from our servers. Deleting the app removes what's stored on your iPhone. See the privacy policy for details.